Enrollment Policy - Pacific First Aid Training & CPR Courses

Before registering for any courses, please ensure that you have read and understood the Pacific First Aid course enrollment policy.

Course fees include: e-book/book, training material and instructor fees. Course fees are subject to change without notice.
Course fees are due upon registration, and can be paid by credit card. If participants do not have a credit card when registering online or by phone, participants must come in person to pay for the full course fee when they register.
Participants who show up more than 25 minutes late will not be allowed into the course and will be considered as a NO SHOW.
Full course fees will be charged to participants who do not show up on the course date (non refundable).
First Aid Instructor course enrolment must be made 8 business days prior to the course (not including the course day); otherwise, a $25 administrative fee will be charged.

All transfers/cancellations must be requested 5 business days prior to the course date (not including the course day), FREE of charge.
For course transfers/cancellations within 4 business days prior to the course date (not including the course day), a $25 administrative fee will be charged.
No transfer or refund within 48 hours prior to the course date (not including the course day).
For anyone that is sick on the day of the course, we will require a doctors note in order to reschedule or refund.
First Aid Instructor course enrolment must be made 8 business days prior to the course (not including the course day); otherwise, a $25 administrative fee will be charged.
Courses will be confirmed when it meets a minimum of 6 participants; if a course is cancelled, participants have the option to be transferred to the next course or get a full refund.

GROUP REGISTRATION POLICY

At least 8 participants are required per group course at our office or on-site.
If the number of participating students falls below the minimum number required per group, the course fee for the minimum number of 8 students will still be charged unless canceled more than 7 business days prior to the course start day.
Course roster reductions for groups larger than the minimum number of students can be made anytime up to 3 business days before the course start date without any cancellation penalty fees.
Course roster reductions made within 3 business days before the course start date, including sudden illness and no-shows, will result in a charge of the full course as cancellation penalty fees unless a doctor’s note is provided.
Students who arrive more than 25 minutes late will not be allowed course participation and are considered a no show.
Please note that a $250 deposit will be charged upon group enrollment. The deposit will be non-refundable if the course is canceled within less than 7 business days of the course start date.
Course cancellations within 7-14 business days of the course start date result in a $100 administration fee, which will be withheld from the $250 deposit.
This Group Enrollment Contract must be completed and received at least 1.5 weeks before the course start date.