We Are Pacific First Aid

Pacific First Aid provides certified, hands-on training through our partnership with the Canadian Red Cross. Our experienced instructors tailor each session to your group’s needs at our facility or yours. We also offer a wide range of First Aid supplies and custom kits to keep you prepared for any emergency.

Bryan Wong

CEO & Instructor Trainer

Bryan brings over 15 years of experience in First Aid training and volunteer work. In 2009, he founded Pacific First Aid with a clear vision: to create a company dedicated to delivering high-quality safety training and becoming a trusted source for first aid supplies.

Carmen Ho

Executive Assistant

Carmen brings strong organizational skills, attention to detail, and a passion for supporting team success. She plays a key role in keeping operations running smoothly and ensures that both staff and clients receive timely, efficient support. With a proactive mindset and a friendly approach, Carmen helps create a positive and productive work environment.

Annie Wong

Finance Manager

Annie has been a valued member of the team for over 10 years. With a decade of dedication and expertise, she manages all aspects of our financial operations, from bookkeeping to budgeting. Annie’s deep knowledge of our systems and steady leadership have been instrumental in supporting the company’s growth and long-term success.

Kiwoon Jung

Operations Manager

Kiwoon overseeing day-to-day logistics and ensuring everything runs efficiently behind the scenes. With a focus on streamlining processes and supporting team coordination, Kiwoon plays a vital role in maintaining smooth operations and delivering excellent service to our clients.

Anna-Marie Ross

Programs Manager

Anna-Marie overseeing the planning, coordination, and delivery of all training programs. With a strong background in education and team leadership, she ensures our courses run smoothly and meet the highest standards. Anna-Marie is passionate about creating a positive learning experience for both instructors and students, making her a key leader in our training operations.

Lilly Wegener

Programs and Accounting Assistant

Lilly supporting both training program coordination and financial operations. From managing course schedules to assisting with bookkeeping, Lilly ensures everything runs accurately and efficiently. Her multitasking abilities make her an essential part of the team, helping both the office and our clients stay organized and informed.

Ronica Huynh

Programs and Administrative Assistant

Ronica playing a key role in customer communication and course preparation. She manages program inquiries, responds to emails, and ensures that all training equipment is organized and ready to go. With a helpful attitude and strong attention to detail, Ronica helps keep our training sessions running smoothly and our clients well-supported.

David Suero

Data Analyst Specialist

David with a focus on data analysis and reporting. He supports decision-making by organizing and interpreting key metrics, helping the team understand performance trends and improve online strategies. David’s analytical skills and attention to detail make him a valuable asset in driving data informed results.

Tao Peng

Marketing Specialist

Tao lead all things creative from graphic design and social media to event planning. With an eye for detail and a passion for visual storytelling, Tao ensures our brand stays fresh, engaging, and aligned across all platforms. Whether it's designing promotional materials, managing our online presence, or organizing community events, Tao brings energy and creativity to everything she does.

Patricia Yuan

Administrative Assistant

Patricia who greets our walk-in customers. She provides front line support, answers product and course inquiries, and helps ensure every visitor has a smooth and positive experience. With a warm attitude and strong customer service skills, Patricia plays an important role in keeping our day-to-day operations welcoming and efficient.

Miriam Nguyen

Administrative Assistant

Miriam specializing in supporting our online customers. She handles inquiries, processes orders, and ensures a smooth and efficient experience for those shopping or registering through our website. With her attention to detail and commitment to customer satisfaction, Miriam helps keep our online operations running seamlessly.

Egan Tamara

Warehouse and Administrative Assistant

Egan supporting both inventory management and data entry. He helps keep our warehouse organized and ensures that product and order information is accurately input into our systems. With a focus on efficiency and precision, Egan plays a key role in keeping our backend operations running smoothly.

James You

Warehouse and Administrative Assistant

James who recently joined the Pacific First Aid team. He is currently training to assist with order processing and support key warehouse operations. With a great attitude and eagerness to learn, James is quickly becoming a valuable part of the team, helping ensure our logistics and systems stay organized and efficient.

Sean Lam

Warehouse Associate

Sean responsible for managing online orders, receiving shipments, and keeping the warehouse running efficiently. With strong organizational skills and a hands-on approach, Sean ensures that products are processed accurately and promptly. His reliability and attention to detail help maintain smooth warehouse operations and timely service for our customers.

Ginger Wells

Warehouse Associate

Ginger is a Warehouse Assistant at Pacific First Aid, specializing in inventory counting and kit building. She ensures that stock levels are accurate and that first aid kits are assembled with precision and care. Her attention to detail and dedication to quality make her an essential part of keeping our products organized, complete, and ready for our customers.

Michael Deng 

Warehouse Associate

Michael working alongside the team to fulfill customer orders and manage Amazon shipments. He ensures that each order is packed with care and processed on time, helping maintain our high standards for accuracy and service. Michael’s reliability and attention to detail make him a valuable part of our warehouse operations.

Jayden Leong

Warehouse Assistant

Jayden specializing in handling customer orders and managing our Amazon shipments. He ensures that high priority and platform specific orders are processed accurately and efficiently. With a focus on precision and timely fulfillment, Jayden plays a key role in maintaining strong relationships with our valued customers and online partners.

Jessica Kartawijaya

Warehouse Assistant

Jessica focused on processing and preparing online orders. She ensures that each package is accurately picked, packed, and shipped in a timely manner. With a strong work ethic and attention to detail, Jessica helps deliver a smooth and reliable experience for our online customers.