We Are Pacific First Aid

Pacific First Aid provides certified, hands-on training through our partnership with the Canadian Red Cross. Our experienced instructors tailor each session to your group’s needs at our facility or yours. We also offer a wide range of First Aid supplies and custom kits to keep you prepared for any emergency.

Bryan Wong

CEO & Instructor Trainer

Bryan brings over 15 years of experience in First Aid training and volunteer work. In 2009, he founded Pacific First Aid with a clear vision: to create a company dedicated to delivering high-quality safety training and becoming a trusted source for first aid supplies.

Carmen Ho

Executive Assistant

Carmen brings strong organizational skills, attention to detail, and a passion for supporting team success. She plays a key role in keeping operations running smoothly and ensures that both staff and clients receive timely, efficient support. With a proactive mindset and a friendly approach, Carmen helps create a positive and productive work environment.

Annie Wong

Finance Manager

Annie has been a valued member of the team for over 10 years. With a decade of dedication and expertise, she manages all aspects of our financial operations, from bookkeeping to budgeting. Annie’s deep knowledge of our systems and steady leadership have been instrumental in supporting the company’s growth and long-term success.

Anna-Marie Ross

Programs Manager

Anna-Marie overseeing the planning, coordination, and delivery of all training programs. With a strong background in education and team leadership, she ensures our courses run smoothly and meet the highest standards. Anna-Marie is passionate about creating a positive learning experience for both instructors and students, making her a key leader in our training operations.

Lilly Wegener

Programs and Accounting Assistant

Lilly supporting both training program coordination and financial operations. From managing course schedules to assisting with bookkeeping, Lilly ensures everything runs accurately and efficiently. Her multitasking abilities make her an essential part of the team, helping both the office and our clients stay organized and informed.

Kiwoon Jung

Software Developer

Kiwoon specializes in building reliable, scalable web applications with a focus on clean code and modern frameworks. He develops full‑stack features, optimizes performance, and ensures smooth user experiences across platforms. Kiwoon’s technical skills and problem-solving mindset make him a key player in delivering high-quality digital solutions that grow with your business.

Tao Peng

Marketing Manager & First Aid Instructor

Tao oversees marketing, e-commerce, product development, events, and partnerships at Pacific First Aid. As a Canadian Red Cross First Aid Instructor, she also delivers first aid training and develops community workshops focused on emergency preparedness, overdose awareness, and public safety, supporting both community engagement and company growth.

Sharon Lau

Marketing Assistant

Sharon supports Pacific First Aid’s marketing with a strong focus on social media, creative content, and digital engagement. She helps create fresh and engaging content, develop social media ideas, update website and product content, and support events and promotions to strengthen Pacific First Aid’s online presence.

Miriam Nguyen

Administrative Assistant

Miriam specializing in supporting our online customers. She handles inquiries, processes orders, and ensures a smooth and efficient experience for those shopping or registering through our website. With her attention to detail and commitment to customer satisfaction, Miriam helps keep our online operations running seamlessly.

Phuong Phan

Administrative Assistant

Phuong helps keep Pacific First Aid’s daily operations running smoothly. She welcomes walk-in customers, provides front-line support, answers product and course inquiries, and assists with administrative tasks. With her friendly and organized approach, she helps create a welcoming experience for customers and keeps the office running efficiently.

Owen Ma

Administrative Assistant

Owen coordinates on-site inspections, site visits, safety assessments, and order preparation. He helps identify clients’ first aid and safety needs, provides product recommendations, and ensures orders are accurately prepared and ready for delivery or pickup. His work helps keep both client services and daily operations running smoothly.

Sean Lam

Warehouse Lead

Sean is responsible for managing online orders, receiving shipments, and keeping the warehouse running efficiently. With strong organizational skills and a hands-on approach, Sean ensures that products are processed accurately and promptly. His reliability and attention to detail help maintain smooth warehouse operations and timely service for our customers.

Jayden Leong

Warehouse Assistant

Jayden specializing in handling customer orders and managing our Amazon shipments. He ensures that high priority and platform specific orders are processed accurately and efficiently. With a focus on precision and timely fulfillment, Jayden plays a key role in maintaining strong relationships with our valued customers and online partners.

Yamina Hamlil

Warehouse Associate

Yamina manages order processing, packing, shipping, and inventory organization at Pacific First Aid. She helps ensure orders are prepared accurately and on time while keeping products and supplies organized. With a focus on efficiency and attention to detail, Yamina helps keep daily warehouse operations running smoothly.

Pauline Chien

Warehouse Associate

Pauline helps maintain an organized and efficient warehouse by managing inventory, preparing orders, and keeping stock properly arranged. She ensures products are handled carefully and ready for shipping or pickup, while supporting the team with day-to-day warehouse operations.