We Are Pacific First Aid
Pacific First Aid provides certified, hands-on training through our partnership with the Canadian Red Cross. Our experienced instructors tailor each session to your group’s needs at our facility or yours. We also offer a wide range of First Aid supplies and custom kits to keep you prepared for any emergency.
Bryan Wong
CEO & Instructor Trainer
Bryan brings over 15 years of experience in First Aid training and volunteer work. In 2009, he founded Pacific First Aid with a clear vision: to create a company dedicated to delivering high-quality safety training and becoming a trusted source for first aid supplies.
Carmen Ho
Executive Assistant
Carmen brings strong organizational skills, attention to detail, and a passion for supporting team success. She plays a key role in keeping operations running smoothly and ensures that both staff and clients receive timely, efficient support. With a proactive mindset and a friendly approach, Carmen helps create a positive and productive work environment.
Annie Wong
Finance Manager
Annie has been a valued member of the team for over 10 years. With a decade of dedication and expertise, she manages all aspects of our financial operations, from bookkeeping to budgeting. Annie’s deep knowledge of our systems and steady leadership have been instrumental in supporting the company’s growth and long-term success.
Anna-Marie Ross
Programs Manager
Anna-Marie overseeing the planning, coordination, and delivery of all training programs. With a strong background in education and team leadership, she ensures our courses run smoothly and meet the highest standards. Anna-Marie is passionate about creating a positive learning experience for both instructors and students, making her a key leader in our training operations.
Lilly Wegener
Programs and Accounting Assistant
Lilly supporting both training program coordination and financial operations. From managing course schedules to assisting with bookkeeping, Lilly ensures everything runs accurately and efficiently. Her multitasking abilities make her an essential part of the team, helping both the office and our clients stay organized and informed.
Ronica Huynh
Programs and Administrative Assistant
Ronica playing a key role in customer communication and course preparation. She manages program inquiries, responds to emails, and ensures that all training equipment is organized and ready to go. With a helpful attitude and strong attention to detail, Ronica helps keep our training sessions running smoothly and our clients well-supported.
Kiwoon Jung
Software Developer
Kiwoon specializes in building reliable, scalable web applications with a focus on clean code and modern frameworks. He develops full‑stack features, optimizes performance, and ensures smooth user experiences across platforms. Kiwoon’s technical skills and problem-solving mindset make him a key player in delivering high-quality digital solutions that grow with your business.
David Suero
Data Analyst Specialist
David with a focus on data analysis and reporting. He supports decision-making by organizing and interpreting key metrics, helping the team understand performance trends and improve online strategies. David’s analytical skills and attention to detail make him a valuable asset in driving data informed results.
Tao Peng
Marketing Specialist
Tao lead all things creative from graphic design and social media to event planning. With an eye for detail and a passion for visual storytelling, Tao ensures our brand stays fresh, engaging, and aligned across all platforms. Whether it's designing promotional materials, managing our online presence, or organizing community events, Tao brings energy and creativity to everything she does.
Patricia Yuan
Administrative Assistant
Patricia who greets our walk-in customers. She provides front line support, answers product and course inquiries, and helps ensure every visitor has a smooth and positive experience. With a warm attitude and strong customer service skills, Patricia plays an important role in keeping our day-to-day operations welcoming and efficient.
Miriam Nguyen
Administrative Assistant
Miriam specializing in supporting our online customers. She handles inquiries, processes orders, and ensures a smooth and efficient experience for those shopping or registering through our website. With her attention to detail and commitment to customer satisfaction, Miriam helps keep our online operations running seamlessly.
Cherry Li
Administrative Assistant
Cherry welcomes and assists our walk-in customers, offering frontline support for product and course inquiries. She helps ensure each visitor receives clear information and a smooth experience. With her reliability and attention to customer needs, Cherry plays a key role in supporting our daily operations and creating a helpful, approachable environment.
James You
Administrative Assistant
James supports order processing, Amazon order fulfillment, and key warehouse operations at Pacific First Aid. He is also assisting in developing standard operating procedures (SOPs) for our summer interns. His focus on task accuracy and organization contributes to the smooth operation of our systems.
Sean Lam
Warehouse Associate
Sean responsible for managing online orders, receiving shipments, and keeping the warehouse running efficiently. With strong organizational skills and a hands-on approach, Sean ensures that products are processed accurately and promptly. His reliability and attention to detail help maintain smooth warehouse operations and timely service for our customers.
Jayden Leong
Warehouse Assistant
Jayden specializing in handling customer orders and managing our Amazon shipments. He ensures that high priority and platform specific orders are processed accurately and efficiently. With a focus on precision and timely fulfillment, Jayden plays a key role in maintaining strong relationships with our valued customers and online partners.
Jessica Kartawijaya
Warehouse Assistant
Jessica focused on processing and preparing online orders. She ensures that each package is accurately picked, packed, and shipped in a timely manner. With a strong work ethic and attention to detail, Jessica helps deliver a smooth and reliable experience for our online customers.
