Enrollment Policy - Pacific First Aid Training & CPR Courses

Before registering for any courses, please ensure that you have read and understood the Pacific First Aid course enrollment policy.

SAFETY COURSES & FIRST AID - INSTRUCTOR CERTIFICATION COURSES 

  • Course fees include: e-book/book, training material and instructor fees. Course fees are subject to change without notice.
  • Course fees are due upon registration, and can be paid by credit card. If participants do not have a credit card when registering online or by phone, participants must come in person to pay for the full course fee when they register.
  • Participants who show up more than 25 minutes late will not be allowed into the course and will be considered as a NO SHOW.
  • Full course fees will be charged to participants who do not show up on the course date (non refundable).
  • First Aid Instructor course enrolment must be made 8 business days prior to the course (not including the course day); otherwise, a $25 administrative fee will be charged.

TRANSFER / CANCELLATION POLICY

  • All transfers/cancellations must be requested 5 business days prior to the course date (not including the course day), FREE of charge.
  • For course transfers/cancellations within 4 business days prior to the course date (not including the course day), a $25 administrative fee will be charged.
  • No transfer or refund within 48 hours prior to the course date (not including the course day).
  • For anyone that is sick on the day of the course, we will require a doctors note in order to reschedule or refund.
  • First Aid Instructor course enrolment must be made 8 business days prior to the course (not including the course day); otherwise, a $25 administrative fee will be charged.
  • Courses will be confirmed when it meets a minimum of 6 participants; if a course is cancelled, participants have the option to be transferred to the next course or get a full refund.

GROUP REGISTRATION POLICY

  • At least 8 participants are required per group course at our office or on-site.
  • If the number of participating students falls below the minimum number required per group, the course fee for the minimum number of 8 students will still be charged unless canceled more than 7 business days prior to the course start day.
  • Course roster reductions for groups larger than the minimum number of students can be made anytime up to 3 business days before the course start date without any cancellation penalty fees.
  • Course roster reductions made within 3 business days before the course start date, including sudden illness and no-shows, will result in a charge of the full course as cancellation penalty fees unless a doctor’s note is provided.
  • Students who arrive more than 25 minutes late will not be allowed course participation and are considered a no show.
  • Please note that a $250 deposit will be charged upon group enrollment. The deposit will be non-refundable if the course is canceled within less than 7 business days of the course start date.
  • Course cancellations within 7-14 business days of the course start date result in a $100 administration fee, which will be withheld from the $250 deposit.
  • This Group Enrollment Contract must be completed and received at least 1.5 weeks before the course start date.

REFUND POLICY

  • All refunds will be issued based on the original payment method.